This webinar is the first of a four-part series covering many critical components to consider when tackling the challenge of planning meetings and events on the international stage. We all experience subtle differences between planning meetings between different venues, cities and states and once you depart United States soil, those nuances become much more prominent.

Speaker: Kyle Jordan, CAE, CEM, CMP, DES, CMM Director of Meetings INFORMS   As meetings professionals, we are often challenged to effectively evaluate the success of our meetings while also quantifying and conveying the ROI. This session will outline several strategies for gauging a participant’s (i.e. member, attendee, exhibitor, etc.) satisfaction, including the use of