Policies

RMPCMA Policies

Payment Policy

  • Registrations will only be processed online with a credit card.
  • Sponsors may pay via check.
  • Registrants must agree to event Terms & Conditions.
  • Registration confirmations will be emailed.
  • Registration rates are in U.S. dollars.
  • Attendees with questions can email [email protected] for support.

Cancellation & Refund Policy 

  • All registration cancellations must be submitted in writing to [email protected].
  • The e-mail date will be the date of the cancellation request.
  • All cancellation requests must state the reason for cancellation.
  • Cancellations received and time-stamped 7 or fewer business days prior to the event start date are not eligible for a refund.
  • Requests for refunds received via e-mail by the cancellation deadline will be processed within 45 days after the event.
  • Refunds will be issued to the original payment method. In the event a card refund is declined, the cardholder should resolve it with their bank.
  • Substitutions are allowed by individuals within the same company, prior to the event or onsite.  Once a substitution has been made, the original registration will no longer be valid. Substitutions after a badge has already been picked up onsite are strictly prohibited.
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